2c77's Privacy Policy
Here is a complete and transparent account of how 2c77 platform collects, stores, and uses your personal information.
Introduction & Scope
This privacy policy applies to all registered and unregistered users of the 2c77 platform (website: https://2c77.lat). By beginning to use our services under the terms set out in this policy, you are considered to have agreed to it. If you disagree with any part of this policy, please refrain from using our platform.
2c77 places the highest priority on the privacy and protection of personal information of players in Bangladesh. We believe that transparency about data and user trust are the foundation of a healthy and responsible online gaming environment. This policy will inform you about what information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties.
This policy may be updated at any time. If changes are made, we will publish an update notice on the platform. If you continue to use our services after any changes, you will be considered to have accepted the new policy.
What Information We Collect
To provide 2c77's services, we need to collect certain personal and non-personal information. A detailed breakdown of the information collected is given below.
2.1 Registration & Account Information
When you open an account or log in to 2c77, we may collect the following information:
- Full name and username
- Valid email address
- Mobile number
- Date of birth (for age verification — only those aged 21 or above may register)
- Password (stored in encrypted form — not readable in plain text)
- Preferred language and currency type
2.2 Payment & Transaction Information
During deposits and withdrawals, we record the following information:
- Payment method type (bKash, Nagad, Rocket, or bank transfer)
- Transaction amount (in taka)
- Transaction date and time (per Bangladesh Standard Time)
- Transaction identification number
- Mobile banking number or partial bank account details (full account numbers are not stored)
We never store full card numbers or bank PINs.
2.3 Gaming Activity Information
To improve your gaming experience and ensure fair play, we record the following information:
- Play history and results
- Record of bonus and promotional benefit usage
- Account balance change log
- Session duration and frequency
2.4 Technical & Device Information
When you visit our website, certain technical information is collected automatically:
- IP address
- Browser type and version
- Device type (mobile, tablet, or desktop)
- Operating system
- Cookie and session data
- Page visit time and count
- Referral source (how you arrived at our site)
2.5 Communication Information
If you contact our customer support team (via live chat or email), a record of that conversation is kept with us. This is used to improve service quality and for future support needs.
How Your Information Is Used
2c77 uses your information only for defined and legitimate purposes. We never misuse your information or sell it to unnecessary third parties.
3.1 Service Delivery & Operations
- Account creation, verification, and maintenance
- Processing deposits and withdrawals
- Providing bonuses and promotional benefits
- Gaming history and balance tracking
- Transaction confirmation and record keeping
3.2 Security & Fraud Prevention
- Detecting unauthorized account access
- Monitoring suspicious transactions
- Preventing multi-account use and bonus abuse
- Verifying user identity
3.3 Customer Service & Communication
- Responding to your queries and resolving issues
- Sending important account notifications
- Informing you about changes or updates to services
3.4 Service Improvement
- Reviewing and improving the user experience
- Analyzing gaming preferences to offer relevant recommendations
- Identifying and resolving technical issues on the platform
- Planning new features and services
3.5 Responsible Gaming
By analyzing your play patterns, we help ensure responsible gaming. If unusual behavior is observed in a user's activity, we reserve the right to take necessary action.
Sharing Information with Third Parties
2c77 never sells your personal information. However, in specific circumstances, limited information may be shared with trusted third parties.
4.1 Payment Processors
To process transactions, we share necessary information with bKash, Nagad, Rocket, and bank transfer providers. This information is used solely for completing transactions.
4.2 Technology Service Providers
We work with trusted technology partners to manage game software and technology infrastructure. These partners are contractually bound to comply with our privacy standards.
4.3 Legal Obligations
In response to court orders, legal claims, or valid requests from government authorities, we may be required to provide information under legal obligation. In such cases, we will supply only the minimum amount of information required by law.
4.4 Business Succession
In the event of business restructuring, merger, or change of ownership, user information may be transferred to a new entity. Users will be notified in advance in such cases.
Important: We never sell your information to third-party advertisers or use it for marketing purposes without your consent.
Cookies & Tracking Technologies
The 2c77 platform uses cookies and similar technologies to deliver the best user experience.
5.1 Types of Cookies
- Essential Cookies: Required for maintaining login sessions, ensuring security, and the core functionality of the platform.
- Functionality Cookies: Help remember your language preference, display settings, and other personalized settings.
- Analytics Cookies: Used to analyze site traffic patterns and user behavior.
5.2 Cookie Controls
You can control or disable cookies through your browser settings. However, please note that disabling essential cookies may disrupt certain key functions of the platform and you may not be able to log in properly.
Data Security Measures
2c77 applies industry-standard security measures to protect your information. Our security framework is continuously updated and reviewed.
6.1 Technical Security
- SSL/TLS Encryption: All data transferred between our website and your device is encrypted using SSL (Secure Sockets Layer) technology.
- Password Hashing: Your password is never stored in plain readable form — advanced cryptographic hashing technology is used.
- Firewall & Intrusion Detection: Our server infrastructure is protected by multi-layer firewalls and cyber attack detection systems.
- Regular Security Audits: Regular security reviews and penetration testing are conducted on our systems.
6.2 Administrative Security
- Strict access controls — only authorized staff can access user information
- Regular privacy and security training for staff
- Rapid response plan in the event of a data breach
- Minimum data collection policy — only information necessary for the service is collected
6.3 Data Breach Notification
If a security incident occurs that may have compromised your information, we will notify you as quickly as possible and take the necessary protective measures.
Data Retention & Deletion
2c77 stores your information only for as long as necessary. The retention period depends on the type and purpose of the information.
7.1 For Active Accounts
All relevant information is retained while your account is active. This information is needed to provide you with services and to keep your gaming history accessible.
7.2 After Account Closure
Even after an account is closed or deactivated, some information may be retained with us for a defined period for legal, regulatory, or dispute resolution purposes. Once that period ends, the information is securely deleted or anonymized.
7.3 Data Deletion Requests
You may request deletion of your personal information by contacting our support team. Please note, however, that due to legal or contractual obligations, some information may not be deletable before the defined period has elapsed.
Your Rights & Controls
2c77 believes you should have full control over your own information. We respect and support the following rights:
8.1 Right to Access Information
You may request a copy of your personal information held by 2c77 at any time. Upon receiving the request, we will provide that information to you within a reasonable time.
8.2 Right to Correct Information
If any information in your account is incorrect or incomplete, you may request a correction. Some information can be updated directly in your account settings; for other cases, contact the support team.
8.3 Right to Delete Information
In certain circumstances, you may request deletion of your personal information. However, full deletion may not be possible for active accounts or where legal obligations exist.
8.4 Right to Object to Processing
You can withdraw your consent at any time if you do not wish to receive marketing communications (such as promotional emails). This will not affect essential service-related communications.
8.5 How to Exercise Your Rights
To exercise any of the above rights or to raise any concern regarding your information, please contact our support team. Our 24/7 live chat service and email ([email protected]) are always available.
Protection of Minors
The 2c77 platform is strictly for users aged 21 and above only. We do not knowingly collect personal information from any minor.
An age verification process is followed at the time of account registration. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all associated data.
If you believe that a minor has registered on our platform, please notify us promptly at [email protected].
Policy Changes & Contact
2c77 reserves the right to update this privacy policy as needed. For significant changes, we will post a notice on the platform and inform registered users via email.
If you continue to use our platform after any changes, it will be considered that you have accepted the updated policy. We therefore recommend visiting this page regularly to keep yourself informed.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:
- Live Chat: Available 24/7 — in Bengali and English
- Email: [email protected]
We take all your requests seriously and aim to respond as quickly as possible.
This privacy policy should be read together with the 2c77 platform's Terms & Conditions and Responsible Gaming Guidelines. These three documents together form the complete legal framework governing use of the platform.